June 2019

Black or White Thinking

I recently had an experience with someone who is a very black or white thinker. In their world it either ‘is’ or it ‘isn’t.’ To me that is a tough way to live especially when interacting with other people. It can lead to a lot of frustration. I’ve read that frustration occurs when someone does […]

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Turn Want into Need

Early in my sales career I was told that a main part of my job was to turn a customer’s want into his need. Someone may want to purchase your product or service, but until they feel the need they likely will not. When I was discussing this adage with my Dad, a career salesman,

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